Forgot password and stepped through account recovery. I have new password (which I verified by logging in via a normal browser) however, when trying to log back into my Macbook Pro, it keeps telling me my account is locked for 15 and wait. No amount of waiting does the trick. How is it possible that I can log into my apple account via a browser but the Mac is "locked?"
jenndrew1049 wrote:
Forgot password and stepped through account recovery. I have new password (which I verified by logging in via a normal browser) however, when trying to log back into my Macbook Pro, it keeps telling me my account is locked for 15 and wait. No amount of waiting does the trick. How is it possible that I can log into my apple account via a browser but the Mac is "locked?"
"I can log into my apple account via a browser but the Mac is locked"
If you are using a browser indicates your mac is booted—so you are in some account(?)
Hard to make sense of what you are trying to describe...
Admin/user psswd is how you start your mac and log in.
AppleID/Account log in is how you sign into your AppleID/Account/iCloud once you are already booted up the machine.
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple Support - Apple Support
macbook pro account locked
