My daughter has given me her old work phone from ( Matrix Company) where she works at …. Matrix IT says they have WIPED ALL INFORMATION OFF HER CELL .. in order for me to switch my 8S to the cell she gave me !! NOT WORKING!! Will not allow me to go past REMOTE MANAGEMENT SCREEN!!? HELP PLEASE. BEEN TRYING FOR WEEKS TO SWITCH PHONES!?’
Despite what you might have been told......your daughter's company did NOT completely wipe the phone.....and they are the only folks who will be able to remove the MDM (Mobile Device Management) settings that they installed on the phone.
Sorry, but there are no workarounds for this requirement.
Despite what you might have been told......your daughter's company did NOT completely wipe the phone.....and they are the only folks who will be able to remove the MDM (Mobile Device Management) settings that they installed on the phone.
Sorry, but there are no workarounds for this requirement.
Contact the IT department of the company the phone is from and work it out with them.
It has been wiped. The problem is that they did not retire it from their management system.
They need to do that.
That’s been done 2x already IT tells her!
I TOTALLY AGREE … Yet they have told her twice now that it’s been WIPED
CLEAN !? Such BS!! So DISGUSTED!! Thanks for your response!!
Switch my daughters old work phone to me
