Disney+ app no longer showing 4K / UltraHD content

Please verify your data usage setting for the Disney+ app, as that may lower the quality.

Find this in App Settings within the Disney+ app.

• Automatic: Up to 4K supported
• Moderate: Up to 1080p supported
• Save data: SD supported

Best to contact support for Disney Plus so they can take a look.

Good question. It's their content being streamed on their subscripion channel so it's a question that can only be answered by Disney. One would think if they are having technical difficulties they would make notice. The only other suggestion I can make at this time is to do a search to see if anything related comes up.

If someone else here knows why I hope they can add to this discussion so check back.

I subscribe to Disney + directly (not via Apple TV app channels) and use the Disney + app on an Apple TV 4K, and I am not having that issue. I see movies, etc. available that are tagged as 4K, Dolby Vision, etc. and play as such. So for me, there is nothing wrong with the app.

I haven't subscribed to Disney so I can only assume which resolutions are available to stream are being controlled by them.