iPhone 16 pro max - Input sound issue and Automatically restart

Dear All,

I am facing issues with my iPhone 16 Pro Max. The sound is not recording, Siri is not recognizing my voice, and I am unable to make calls on social media apps. However, when I connect AirPods, everything works fine. And another issue automatically restart the mobile some time , I have updated to the latest iOS version (18.3.2) and have formatted the phone several times, but the issue persists.

Could anyone please help me resolve this issue? I feel like I wasted my 6,000 Saudi Riyals and could have bought a phone for 1,000 Riyals instead

Thanks

Posted on Mar 30, 2025 3:41 PM

Reply
2 replies
Sort By: 

Mar 30, 2025 3:58 PM in response to ghanendra112

"I am facing issues with my iPhone 16 Pro Max. The sound is not recording, Siri is not recognizing my voice, and I am unable to make calls on social media apps. However, when I connect AirPods, everything works fine. And another issue automatically restart the mobile some time , I have updated to the latest iOS version (18.3.2) and have formatted the phone several times, but the issue persists."

Turn Off Screen Time:

There might be restrictions set up for apps. So, see if you can turn off Screen Time.

  1. Go Here: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
  2. As it Reads: "To change or turn off the passcode on your child's device, go to Settings > Screen Time and tap your child's name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode."


Restarting:

"And another issue automatically restart the mobile some time , I have updated to the latest iOS version (18.3.2) and have formatted the phone several times, but the issue persists."

So, do you mean that this restart will not end? If so, then that would mean the iPhone is stuck in a Boot Loop. This typically occurs when you go about installing an updates, and it stalls while in the process. To fid this, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

Reply

iPhone 16 pro max - Input sound issue and Automatically restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.