User profile for user: Andreamarto99
Andreamarto99 Author
User level: Level 1
12 points

iPhone screen not turning on for notifications

My iPhone 14 Pro Max has an issue with notifications: when I receive one, the screen does not turn on, even though sound and vibration work correctly.




I have checked all the notification settings, and they are properly configured. I compared them with my previous iPhone and with a friend’s iPhone 14 Pro Max, and we have the exact same settings enabled. However, my screen does not turn on when receiving notifications, while theirs does.




Additionally, I have restored the phone to factory settings, but the issue persists. I even set it up as a new iPhone, without restoring a backup, yet the problem remains.

iPhone 14 Pro Max, iOS 18

Posted on Mar 31, 2025 3:55 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
426,234 points

Mar 31, 2025 4:01 AM in response to Andreamarto99

If Do Not Disturb (DND) or a Focus Mode is active, notifications can still be delivered with sound or vibration, but the screen may not wake up, depending on how the Focus settings are configured.


If you have Focus Modes set to allow notifications only with certain exceptions (e.g., from specific people or apps), your phone will still make a sound for those notifications but may not display them on the screen unless the phone is unlocked or actively in use.


See the pic below which is self-explnatory



So in summary, the sounds for notifications can still happen when DND or a Focus mode is enabled if the apps or senders are allowed within those settings. However, the screen waking up is a separate behavior that depends on your Focus mode configuration and whether it allows notifications to trigger the screen wake.

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User profile for user: Andreamarto99
Andreamarto99 Author
User level: Level 1
12 points

Mar 31, 2025 3:23 PM in response to SravanKrA

Thanks for your response! I really appreciate the suggestion.

However, I had already checked all Focus Mode and Do Not Disturb settings before resetting my phone. I made sure that no Focus Mode was active and that notifications were fully allowed. I even compared my settings with a friend’s iPhone 14 Pro Max, and we have the exact same configuration, yet my screen still doesn’t turn on when I receive notifications.

To rule out any software issues, I also performed a factory reset and even set up the iPhone as a new device without restoring a backup. Unfortunately, the issue persists.

Since none of these steps have worked, I’m starting to think this might be an iOS bug or a hardware-related problem.


But again, thanks for your help!

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iPhone screen not turning on for notifications

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