IPad unread message discrepancy

iPad showing 3 unread Messages but the messages can’t be found. They do not appear on my iPhone.

iPad Air, iPadOS 18

Posted on Mar 31, 2025 5:29 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2025 5:50 AM

The unread message count can, on rare occasion, be incorrect.


Force-close the offending App - and then perform a force-restart of your iPad:


Quit and reopen an app on iPad - Apple Support


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


2 replies
Question marked as Top-ranking reply

Mar 31, 2025 5:50 AM in response to RubyRoseMarin

The unread message count can, on rare occasion, be incorrect.


Force-close the offending App - and then perform a force-restart of your iPad:


Quit and reopen an app on iPad - Apple Support


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


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IPad unread message discrepancy

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