Microsoft Applications Requesting Access Permissions After Restart

I downloaded an update for my iMac operating system and after rebooting I need to grant "access permission" to open Excel & Word files (I haven't tried opening other Microsoft Office applications).


In researching this I found an article https://pupuweb.com/how-fix-macos-apps-always-ask-grant-access-permissions-after-restart/ suggesting I reset the TCC database using the Terminal command "tccutil reset All."


The article states "This should resolve the issue of apps repeatedly requesting system permissions after each Mac restart."


Is it advisable to run this command?


iMac 21.5″, macOS 13.7

Posted on Mar 31, 2025 9:56 PM

Reply
7 replies
Sort By: 

Apr 1, 2025 5:31 PM in response to brian mck

🛑 Big red flag here.


This statement, not an OS update, may be at the core of your issue:


My iMac is a 2017 model and a reboot takes about 20 minutes,


Even with a mechanical hard drive, your boot time should be far faster. Such slow booting is a sure indication of a serious issue with your storage, likely a failing drive. Mechanical drives and Apple's Fusion Drive will both take a long time to boot if they are problematic. These drive types used in iMacs are the source of many iMac issues we handle here.


If you want a data-driven evaluation in this setting where we can neither see nor touch your computer, please post an EtreCheck report. We can quickly and within the limitations of these forums help you determine what issues are at play without our playing a protracted game of "20 Questions" with you that could go on for days. 


EtreCheck Pro is available here:


https://etrecheck.com/index


The free version will do nicely for this purpose, although the app is worthy of our financial support.


We can see hard data about drive performance, software issues and interferences, and RAM usage. Etrecheck is the development of a long-serving and trusted ASC contributor. It is a reporting app, not a "fix-it” app, expressly for displaying information in these forums to help us help you remotely. It will not reveal any personal or secure information.


Please see this excellent user tip on how to post long text reports like EtreCheck's into a forum response:


How to use the Add Text Feature When Post… - Apple Community




Reply

Apr 2, 2025 6:19 AM in response to brian mck

I took the liberty of looking at your EtreCheck report. Your iMac has only 8GB RAM and a 5400rpm hard drive, both of which are bare minimum by today's standards.


More important is that your hard drive is barely working. That's why it takes 20 minutes to boot. You should back up your data ASAP and consider replacing the iMac before the drive finally expires. Your iMac is 7-8 years old and not worth attempting a repair.

Reply

Apr 1, 2025 5:15 PM in response to Old Toad

On opening a file the 2nd time after granting access permission on opening it the 1st time after the reboot, the file opens normally and the "grant access permission" message doesn't appear.


My iMac is a 2017 model and a reboot takes about 20 minutes, so I restrict the reboots. Under normal circumstances I only reboot after downloading an update to the operating system and I have no intention to reboot my machine to see whether this "grant access permission" message appears. However the article from https://pupuweb.com/how-fix-macos-apps-always-ask-grant-access-permissions-after-restart/ states "The next time you reboot your Mac, you’re back to square one with the apps asking for permissions again."



Reply

Microsoft Applications Requesting Access Permissions After Restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.