There are purchased items not transferred to the Mac. What can I do?

I have been browsing through old threads on this same issue and the replies mention (1) do a backup of the iPhone or (2) perform a SYNC operation. Well neither option solved the situation for me as I am yet unable to understand what is really going on.

We're in 2025, iOS 18.4 just came out and this still happens!

Does anyone have an update on this, please?

One small detail I noticed a few minutes back: behind the Finder window where I was clicking "Update" repeatedly, a dialog box had come up (hidden behind the Finder) saying a software update was needed before I could update my iPhone 14 Pro Max. Even after allowing the download, the "not transferred to Mac" message still shows. As I have done through the ages, I just clicked on "Continue" and iOS 18.4 is now installed.

Hope this reignites the thread and that we can finally get a final, true, solution.

-Fernando




iPhone 14 Pro Max

Posted on Apr 1, 2025 8:46 AM

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Apr 4, 2025 12:22 AM in response to Fernando N.

Re: "There are purchased items not transferred to the Mac. What can I do?"


Wondering if Apple support's online articles (links below) may be helpful to you.

See how to: Authorize or deauthorize your computer for Apple Account purchases - Apple Support


With an Apple account listing your authorised computers and devices:

Seems you can generally redownload Apple media purchases at any time, on any computer or device

It is possible some items (eg: apps) may not be quite the same files on an iPhone, as needed on a computer ... ... am no expert, so could wrong.


Family Sharing ?: How to download apps and content that your family members purchased - Apple Support


Redownload TV shows and movies that you purchased - Apple Support


Redownload apps and games from Apple - Apple Support


Use Sync Library with your Apple Music subscription - Apple Support


Redownload books and audiobooks - Apple Support


Learn what to do if you can't re-download an item or if you can't see the item in your purchases.

If there’s an issue when you redownload apps, movies, or other content from Apple - Apple Support


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There are purchased items not transferred to the Mac. What can I do?

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