Potential to lose all your photos forever! Be aware of Optimise iPhone Storage!

-I experienced a very strange situation with my photos.

I had the iCloud Photos "Sync this iPhone" function turned on.

I had my photos BOTH on my iphone AND on icloud.

However my icloud storage was full so I deleted all my photos from iCloud photos and also from the "Recently Deleted" folder. Which I thought wont be an issue on my iPhone.



-BUT for some very strange reason the copy of the photos from my iphone were also deleted. I am 100% sure I didn't delete them on my iphone.

I was running low on storage on my iphone recently. And the "Optimise iphone storage" was selected on my iphone by default. Which means "If your iphone is low on space, full-resolution photos and videos are automatically replaced with smaller, device sized versions."

But after I deleted the photos from my icloud the photos were deleted on my iphone as well. OMG.



- The Apple Support team answer was "what occurs when you use the "optimized storage" option is that the photos shows a preview that is saved on the cloud, to save storage it is saved on icloud. For that same reason when they were deleted from there it also was deleted from the device".


-I find this to be a huge miscommunication, as on the iPhone it says : "full-resolution photos and videos are automatically replaced with smaller, device sized versions."

-According to this the "device sized versions" should have been available even when I deleted them on icloud.


-A huge potential risk is that Optimize iPhone Storage is turned on by default. This is highly risking users loosing their photos forever. Or unbeknownst to them only a small version of their original photo will be available after deleting them on icloud.

I think its still better to have the notification that your iphone storage is almost full. So that you can find a way where to put your photos. Rather than by default leaving only a thumbnail photo on your users iphone or delete it entirely once its deleted from icloud.


-Maybe apple expects that users never delete photos from icloud , just upgrade their icloud storage capacity. However still many people keep hard copies on their HDD, SSD and dont want icloud to jeopardize photos stored on iphone.

Or users might use an alternative cloud storage provider and when they wanted to migrate their hard copies from their iphone to Google Drive, they could also lose their full size photos, if not the entire photos forever.


I had to reach 3 apple support specialists until he could successfully get my photos back.

Shockingly a previous support specialist wrote me that "it seems that since it was deleted from recently deleted they are permanently deleted and my tools showed that no items were available for a recovery". My only luck was that I don't give up easily...

iPhone 11, iOS 18

Posted on Apr 2, 2025 3:14 AM

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Apr 2, 2025 9:26 PM in response to david_hun

iCloud Photos is mainly a synchronization service. If you delete photos from any device synced with iCloud Photos, or from iCloud itself, that is a request to delete them everywhere.


"Optimize iPhone Storage" lets the system automatically free up local storage on your device – but the system still wants to store some version of each photo on all of the devices synchronized with Cloud.


When you are using iCloud Photos, iCloud does act as a sort of backup, in the sense that if

  • You forget your passcode, and have to erase the phone to get back in,
  • Your phone falls into the street and is run over by a truck, or
  • Some such other catastrophe that does not involve the deliberate erasure of photos occurs

you can use the full-size copies of photos that have made it to iCloud to load a reset or replacement device.


But it's not an archive service where you can store some photos only on the phone, some photos only in iCloud, etc. Synchronized means synchronized (modulo the "optimize" thing).

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Apr 2, 2025 8:40 AM in response to david_hun

You may want to contact Apple Support again and ask them to help to restore your iCloud Photos from their backups, while they still have a backup.

Explain, that you misunderstood how iCloud Photos is working and that it is an emergency and you have lost all photos from iCloud.

Perhaps Apple can still help.


There is a warning, when you delete photos from iCloud, that they will be deleted from all devices, but it could be phrased more clearly. I just tested again and tried to delete a photo from my iCloud Photos Library at www.icloud.com and got this warning (in German):

"Delete one object from all your devices?

This object will be deleted on all your devices from iCloud Photos".


It does not say, that the downloaded shadow copies on the devices will be removed as well from all devices. This could be made clearer.


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Apr 2, 2025 3:18 AM in response to david_hun

So you had:


iCloud Photos "Sync this iPhone" function turned on.


Ok. Then you


deleted all my photos from iCloud photos and also from the "Recently Deleted" folder.


and you're surprised that this deletion was then synced to the Phone? Isn't that exactly what you set it up to do?

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Apr 2, 2025 4:21 AM in response to david_hun

I have some sympathy. I don't use iCloud or Photos to manage my pictures because, in my opinion, the combination is poorly documented and, as you have found, out of the user's control by default with inadequate warnings about the consequences of one's choices. There are posts like yours regularly hereabouts.


iCloud is a primarily a synchronization service. For the standard, default configs it's not handy extra storage and not a backup except for some of your iDevice data - but even this is so arcane and problem-prone as to make it useless as backup. If you delete synched files anywhere then they disappear from everywhere they are synched to. For many this is obvious behaviour but it's different from synch services I used in the 90s when there were options to make one device the master data source - which could fix many of the problems seen with iCloud synch. The warnings are obviously not severe enough otherwise people wouldn't find themselves in the position you're in. There's a 30-day delete bin on iCloud.


Get a backup of your photos - and all your other data. Find out how to download copies of your photo orignals - in itself fraught with difficulty - and how to do regular backups so you don't find yourself in this position again.

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Potential to lose all your photos forever! Be aware of Optimise iPhone Storage!

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