Potential to lose all your photos forever! Be aware of Optimise iPhone Storage!
-I experienced a very strange situation with my photos.
I had the iCloud Photos "Sync this iPhone" function turned on.
I had my photos BOTH on my iphone AND on icloud.
However my icloud storage was full so I deleted all my photos from iCloud photos and also from the "Recently Deleted" folder. Which I thought wont be an issue on my iPhone.
-BUT for some very strange reason the copy of the photos from my iphone were also deleted. I am 100% sure I didn't delete them on my iphone.
I was running low on storage on my iphone recently. And the "Optimise iphone storage" was selected on my iphone by default. Which means "If your iphone is low on space, full-resolution photos and videos are automatically replaced with smaller, device sized versions."
But after I deleted the photos from my icloud the photos were deleted on my iphone as well. OMG.
- The Apple Support team answer was "what occurs when you use the "optimized storage" option is that the photos shows a preview that is saved on the cloud, to save storage it is saved on icloud. For that same reason when they were deleted from there it also was deleted from the device".
-I find this to be a huge miscommunication, as on the iPhone it says : "full-resolution photos and videos are automatically replaced with smaller, device sized versions."
-According to this the "device sized versions" should have been available even when I deleted them on icloud.
-A huge potential risk is that Optimize iPhone Storage is turned on by default. This is highly risking users loosing their photos forever. Or unbeknownst to them only a small version of their original photo will be available after deleting them on icloud.
I think its still better to have the notification that your iphone storage is almost full. So that you can find a way where to put your photos. Rather than by default leaving only a thumbnail photo on your users iphone or delete it entirely once its deleted from icloud.
-Maybe apple expects that users never delete photos from icloud , just upgrade their icloud storage capacity. However still many people keep hard copies on their HDD, SSD and dont want icloud to jeopardize photos stored on iphone.
Or users might use an alternative cloud storage provider and when they wanted to migrate their hard copies from their iphone to Google Drive, they could also lose their full size photos, if not the entire photos forever.
I had to reach 3 apple support specialists until he could successfully get my photos back.
Shockingly a previous support specialist wrote me that "it seems that since it was deleted from recently deleted they are permanently deleted and my tools showed that no items were available for a recovery". My only luck was that I don't give up easily...
iPhone 11, iOS 18