HI -
In my bank statement, other than an Apple TV+ renewal, there was a charge by Apple TV+ for each $14.99 and $34.99. I'm trying to find out what these charges were for. If I cannot see the viewing history, where else can I find purchases made at Apple TV+ that would identify these charges? I can see the subscription itself, but nothing else.
-Amy
Mac mini, macOS 15.3
I followed the instructions on the page you provided. All it does it asks for the price of the purchase. It does not find a purchase with that price, yet my credit statement shows I was charged each for two Apple TV+ products. How do I reach an actual human being?
Under reportaproblem.apple.com you’ll find all of your recent purchases in date order, you need not search by price, just scroll down.
same with the settings option.
purchases are billed under Apple.com/bill or potentially iTunes.com/bill
you can always try getsupport.apple.com
Thanks, muguy! Yes, but on that recent purchases there was only a $99 charge for the subscription renewal. No other charges. I got hold of a real person and was able to resolve this issue.
If you’re in N. America you can call 1-800-MY-APPLE
How do I find more information about Apple TV+ purchases
