How do I fix an unresponsive iPhone with notifications but a black screen?

The screen is black, but I had someone to call it, and I felt it buzz and whenever I held down the two volume buttons and the power button, I got a flash and a big loud noise



[Re-Titled by Moderator]

iPhone 14

Posted on Apr 3, 2025 5:52 PM

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Apr 3, 2025 6:10 PM in response to TricaMoore

Do a forced restart.


  1. click the volume up followed by the volume down botton rapidly
  2. then after clicking the volume down botton immediately hold the power botton until the apple logo appears, keep holding even when the screen goes black


Force restart iPhone – Apple Support


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Apr 3, 2025 6:01 PM in response to TricaMoore

You don't hold down the volume buttons, you quickly press and release them to do a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)


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How do I fix an unresponsive iPhone with notifications but a black screen?

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