Blink video doorbell can't use microphone on my iphone

My Blink Video Doorbell has 2 way audio and it picks up someone on my porch talking into it - but it won’t let me answer them.


The Blink help page says to turn on the microphone on my iphone - couldn’t figure out how to do that so I called Apple. They told me I couldn’t turn on the microphone, the app wanting to use the microphone had to request permission from my iphone?? That sounded like a brush off - It’s not our problem, call Blink.


I called Blink and they insisted I could go into Settings/microphone and simply turn on the microphone. Despite my telling them that wasn’t an option on my iphone 12 they were adamant. Another brush off.


This is a security issue, which is why I bought the Blink Video Doorbell to begin with. Has anyone else had this issue? If so, how did you fix it?

iPhone 12, iOS 18

Posted on Apr 4, 2025 10:23 AM

Reply
5 replies
Sort By: 

Apr 4, 2025 1:20 PM in response to LoveMyCorgis

LoveMyCorgis wrote:

My Blink Video Doorbell has 2 way audio and it picks up someone on my porch talking into it - but it won’t let me answer them.

The Blink help page says to turn on the microphone on my iphone - couldn’t figure out how to do that so I called Apple. They told me I couldn’t turn on the microphone, the app wanting to use the microphone had to request permission from my iphone?? That sounded like a brush off - It’s not our problem, call Blink.

I called Blink and they insisted I could go into Settings/microphone and simply turn on the microphone. Despite my telling them that wasn’t an option on my iphone 12 they were adamant. Another brush off.

This is a security issue, which is why I bought the Blink Video Doorbell to begin with. Has anyone else had this issue? If so, how did you fix it?

https://support.blinkforhome.com/en_US/using-your-camera/how-to-use-two-way-audio

Reply

Apr 4, 2025 1:52 PM in response to Gandolf243

Thanks - I already checked and Blink does not have access to the microphone. I need to know how to give it access. Apple says I can’t give access, the Blink app must ask for access from my iphone?? Sounds convoluted to me. It’s my iphone so I should have control of which apps can and cannot access the microphone. I just can’t figure out how to do that.

Reply

Apr 4, 2025 6:39 PM in response to Gandolf243

That worked! The microphone button in Blink is at the bottom of the page rather than right under the picture so I didn’t see it. Once I saw it and hit tap to unmute the microphone worked just fine. Now it also has permission to use the microphone in my iphone settings as well.

Thanks so much for explaining it!

Reply

Blink video doorbell can't use microphone on my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.