Why won't my Mac recognize my keyboard and mouse pad, and why does it keep turning off?

my computer will not let me use my keyboard or mouse pad and it won’t stay on




[Re-Titled by Moderator]

MacBook Air, macOS 13.4

Posted on Apr 7, 2025 11:33 AM

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2 replies

Apr 7, 2025 11:40 AM in response to meganhey2356

We cannot provide any help unless at least tell us what iMac you own, meaning the display size and model year, the version of Mac OS installed, what troubleshooting you have tried, when the problem began and any other useful information that may help us troubleshoot your problem.


I strongly recommend that you look over the information in the following article:


Writing an effective Apple Support Commun… - Apple Community


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Why won't my Mac recognize my keyboard and mouse pad, and why does it keep turning off?

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