kan ikke logge ind macbook pro 16 2020.,

Question

Level 1

4 points

Jeg er pensionist og købt en brugt macbook pro 16 2020. jeg

fik den i går og ville ændre kodenavn og jeg lavede også fingeraftryks (nøgle)

alt godkendt, jeg kunne også se, der var opdateringer vistnok til 15 et eller

andet det var en større opdatering, og så slukkede jeg computeren efter alt var

færdigt, men nu kan jeg ikke logge ind hverken med fingeraftryk eller det nye

eller gamle kodeord, jeg kan simpelthen ikke finde ud af det, jeg har ikke

særlig meget forstand på computere og slet ikke macbook, jeg bruger ellers

windows. Ikke nogle af de ting apple foreslår virker, hvad gør man så??

Posted on Apr 8, 2025 4:42 AM

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Answer 1

auto-translate from Danish:

can't log in macbook pro 16 2020.,

I am a pensioner and bought a used macbook pro 16 2020. I got it yesterday and wanted to change the code name and I also did the fingerprint (key)

everything approved, I could also see that there were updates probably for 15 or

something it was a major update, and then I turned off the computer after everything was

finished, but now I can't log in with either the fingerprint or the new

or old password, I simply can't figure it out, I don't know much about computers and certainly not macbooks, I otherwise use

windows. None of the things apple suggests work, what do you do??

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