Front camera not working on my iPad 10th gen

My front facing camera on my 10th generation iPad on the most recent software is no longer working. There is a warning icon that says “Flash is disabled” when I try to use it with the camera app and it doesn’t work at all for FaceTime. Im genuinely confused because my iPad has no flashlight and my iPad is not overheated .



[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on Apr 8, 2025 8:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2025 3:46 AM

Begin with a forced-restart of your iPad - as this will often clear an isolated post-update or other software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If the problem persists, your iPad may have suffered a hardware failure. You might be best advised to seek assistance directly from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad. If a fault is identified, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Apr 9, 2025 3:46 AM in response to tahraji

Begin with a forced-restart of your iPad - as this will often clear an isolated post-update or other software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If the problem persists, your iPad may have suffered a hardware failure. You might be best advised to seek assistance directly from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad. If a fault is identified, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Front camera not working on my iPad 10th gen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.