Exchanging iPhone 16 Pro 512 GB for iPhone 16 Pro Max 512 GB in India

I want to exchange my recently(its been 6 days) bought iphone 16 pro 512 gb (gifted by my brother) with iphone 16 pro max 512 gb. I am from India and I bought it from Indore's Inspire Apple showroom. Is there a way out please?




[Re-Titled by Moderator]

iPhone 16 Pro

Posted on Apr 9, 2025 12:57 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2025 1:13 PM

No one here can tell you the merchant’s policy. You need to contact the merchant and ask about your options and ability to exchange or return the item.


Apple will not accept return or exchange of product purchased from another merchant.

6 replies

Apr 9, 2025 2:21 PM in response to TarunSinghRajput

Hello Tarun


I suggest you should call the store! if they bought it at you/they bought it at the Inspire store located on Annapurna Road the telephone number is 7314000372. If you/they bought it at the Inspire store located at the C-21 mall, the telephone number would be 7312574019. If you can’t contact them directly on the telephone, you can email them at info@ngrt.in . They should be able to refund the purchase of the phone with the receipt, since you/they bought it 6 days ago.


You could also do an apple credit exchange, where you get credit on the phone you want to purchase by trading in your old one. This should be your last resort because you will get less for the phone.


Have a nice day!




[Edited by Moderator]

Apr 9, 2025 1:00 PM in response to TarunSinghRajput

Apple's return policy varies by country, based on local rules and regulations, so I can't tell you with absolute certainty, but at the very least, you'll need to take it back to the store with the original receipt.


If it hasn't been long, and as long as the phone is in good condition you may be OK, but you don't say what 'recently' is... days? weeks? months?

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Exchanging iPhone 16 Pro 512 GB for iPhone 16 Pro Max 512 GB in India

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