Can I bypass password on a refurbished Mac mini?

I purchased a refurbished Mac mini on EBay but the old password was not deleted by the seller. Now I cannot set it up. Is there a work around for this or do I need to return it to the seller? Seller says I need to get help from Apple Support but everything I’ve read so far says I have to have the password. Help!


[Re-Titled by Moderator]

Posted on Apr 15, 2025 5:11 AM

Reply
3 replies
Sort By: 

Apr 15, 2025 9:20 AM in response to Plexotomy

To be honest, you did not buy a refurbished MM, you bought a USED MM. Moving forward it is unwise to buy used Macs from:


  • Ebay
  • Craigslist
  • Marketplace
  • Nextdoor
  • Local PC Shop
  • Friend, Neighbor, Relative etc.


Why, simple more often than not the computer was NOT setup correctly for resale and you are only inheriting someone else's problem. Macs MUST be setup correctly otherwise the buyer will have trouble, just like you are having now. The computer will ALWAYS be associated with the original owner, it should have been setup per Apple's directions in What to do before you sell, give away, or trade in your Mac.


Moving forward, you can buy genuine refurbished Macs directly from Apple. These are identical to new, have the same 1 year warranty as new, are eligible for AppleCare and can save hundreds of $$. You can find them on Apple's home page (www.apple.com), scroll to the Botton and click on Apple's refurbished store.


If a genuine Apple refurbished Mac is still too expensive for your budget, contact a reliable reseller such as macsales.com and you can get older Macs that are setup correctly and also refurbished with high quality parts, unlike your Ebay machine.

Reply

Apr 15, 2025 6:37 AM in response to Plexotomy

If the previous owner parted with the Mac willingly, they should have done this:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


If the Mac shows signs of not being prepared and the eBay seller is giving you the runaround, that is a red flag. Return the Mac for a refund, if you can.


You may also want to read

The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

Although that User Tip is written with iPhones in mind, some of the advice is also applicable to Macs, especially recent ones which support Activation Lock.

Reply

Can I bypass password on a refurbished Mac mini?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.