Final: There are actually several threads describing the same issue you seem to have. The first thing I would suggest you to do is looking for a firmware update for your MFP. Also, solutions people presented were these:
possible solutions:
- antonlinus suggested this: while other posts suggest the solution is resetting the printer system under system preferences this was not a complete working solution for me. As a second step i needed to go to my printers websetup page (usually the printers IP adress) and deactivate IPv6 completely. only after deactivating and then resetting the printer system in macOS i was able to regain access to my scanner completely.
- Remove your MFP overall, reboot and add it again. ccbnyc reported success with this.
- make sure you have current drivers installed
- try to use AirPrint scan
some of the threads still don’t seem to have their problems solved, if nothing of this works for you, may I suggest you to contact Apple. Contact - Official Apple Support