Unable to Load Photo “ higher quality “

‏I’m facing an issue on my iPhone 11 (iOS 18.4.1) where some of my photos show the message “Unable to Load Photo.”


and I have enough iCloud and device storage. I also installed the latest iOS update, but the problem is still there.


Can anyone help me fix this?

iPhone 11, iOS 18

Posted on Apr 19, 2025 4:23 PM

Reply
1 reply

Apr 19, 2025 9:18 PM in response to Amarahmdani

Did your phone have an Internet connection – Wi-Fi or cellular – at the time that you got the messages?


If you have iCloud Photos and "Optimize iPhone Storage" enabled, giving your iPhone permission to store lower-resolution "space-saving" local copies of your photos, then when it needs the full-size copies, it will go back to iCloud for them. But to get to iCloud, it needs an Internet connection …

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Unable to Load Photo “ higher quality “

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