Why is 'System Data' not displaying on my MacBook Air running macOS Sequoia?

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Why is 'System Data' not displaying on my MacBook Air running macOS Sequoia?

I'm experiencing an issue with my MacBook Air M4 (24GB RAM, macOS Sequoia 15.4.1) where System Data in Storage settings constantly loads and doesn't display the actual size. The problem temporarily resolves in Safe Mode, but returns in normal mode. I've tried reindexing Spotlight, clearing Time Machine snapshots, and checking the disk with Disk Utility, but the issue persists. It seems related to cache files or a macOS bug. Has anyone encountered this or found a permanent fix?

[Re-Titled by Moderator]

MacBook Air 13″, macOS 15.4

Posted on Apr 22, 2025 3:30 AM

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Answer 1

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stoyan113 Author

Level 1

4 points

Apr 22, 2025 9:50 AM in response to Luis Sequeira1

Thank you! I saw that english UK was my first language on my mac but for apple intelligence is needed english US. Since english isn't my first language i didn't see that this was required. I've changed everything to English US, waited for few minutes to install and download everything. After that i restarted the pc. Everything is fine now.

I didn't expected that small thing to corrupt my os.

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Answer 2

Apr 22, 2025 4:59 AM in response to stoyan113

Since the problem disappears in Safe Mode, it seems clear that some third party system modification is involved.

Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

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Answer 3

Apr 22, 2025 8:59 AM in response to stoyan113

The report indicates that there are remnants of ccleaner... this was a need in windows, but on mac the use of this or any other "cleaners" is unnecessary, and often leads to issues, due to these programs deleting things that they shouldn't. I can't say if this is the case, but apparently this program had been installing and then only partially removed.

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Answer 4

stoyan113 Author

Level 1

4 points

Apr 22, 2025 6:33 AM in response to Luis Sequeira1

etercheck report

This is it

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