How to recover missing codes on a scratched Apple Gift Card?

Please I mistakenly scratched my Apple gift card and some of the codes are wiped off please I will need your help to retrieve it and get the complete code. Thank you



[Re-Titled by Moderator]

iPhone X, iOS 16

Posted on Apr 26, 2025 6:35 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2025 6:46 PM

This is primarily a user-to-user support forum; other Apple users like you.


See the following from If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


Code is unreadable

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support.

and


Contact Apple Support

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 

Contact Apple Support

2 replies
Question marked as Top-ranking reply

Apr 26, 2025 6:46 PM in response to tuoyo147

This is primarily a user-to-user support forum; other Apple users like you.


See the following from If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


Code is unreadable

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support.

and


Contact Apple Support

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 

Contact Apple Support

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How to recover missing codes on a scratched Apple Gift Card?

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