"Please enter your phone number" error while signing in to App Store on MacBook Pro

I am trying to download apps from App Store. When I am trying to sign in to the App Store and filled all the details it is saying "Please enter the phone number" although the phone number appear here is invalid, I have put 0's for privacy purposes.



[Re-Titled by Moderator]

MacBook Pro 14″, macOS 15.4

Posted on Apr 27, 2025 10:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2025 11:01 PM

Apple’s servers expect a valid, properly formatted, real phone number tied to your country/region. 


Example for India (Telangana region, based on your information):

+91

Thus, the system runs validation checks against the format and structure of the number entered, matching it against known valid patterns (E.164 format is often used internationally).


  • Confirm that your Mac’s system region (Settings > Language & Region) matches the region of your phone number. Sometimes a mismatch between your Apple ID region and your provided phone number format can cause validation errors.

Additional Note:

If you do not want to link your primary personal number, you may purchase or use a secondary SIM or a VoIP number (where allowed). However, do note: some VoIP numbers (like Google Voice, TextNow) may not be accepted by Apple during ID verification.


Apple uses phone numbers for:

• Identity verification

• Payment method security

• Account recovery

• Purchase validation

It should be a number where you can receive SMS messages or calls, because Apple might send a verification code.

3 replies
Question marked as Top-ranking reply

Apr 27, 2025 11:01 PM in response to Ashwith2427

Apple’s servers expect a valid, properly formatted, real phone number tied to your country/region. 


Example for India (Telangana region, based on your information):

+91

Thus, the system runs validation checks against the format and structure of the number entered, matching it against known valid patterns (E.164 format is often used internationally).


  • Confirm that your Mac’s system region (Settings > Language & Region) matches the region of your phone number. Sometimes a mismatch between your Apple ID region and your provided phone number format can cause validation errors.

Additional Note:

If you do not want to link your primary personal number, you may purchase or use a secondary SIM or a VoIP number (where allowed). However, do note: some VoIP numbers (like Google Voice, TextNow) may not be accepted by Apple during ID verification.


Apple uses phone numbers for:

• Identity verification

• Payment method security

• Account recovery

• Purchase validation

It should be a number where you can receive SMS messages or calls, because Apple might send a verification code.

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"Please enter your phone number" error while signing in to App Store on MacBook Pro

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