iPhone 13 has pink vertical line on right side of screen

Question

iPhone 13 has pink vertical line on right side of screen

I bought my iPhone 13 Pro new about 3 years ago. It has been working fine, until this morning when a bright pink vertical line has appeared along the far right side of the screen. I thought it was from an app not being closed, but it's not. I restarted the phone a few times, but the pink line is still there. I'm fearing that this is the beginning of the screen filling with lines, then dying out! I hope someone can help. Has anyone else had this issue?

iPhone 13 Pro, iOS 18

Posted on Apr 28, 2025 9:14 PM

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Answer 1

Top-ranking reply

H1290

Level 6

10,143 points

Apr 28, 2025 9:24 PM in response to RobinRaePhoto

Hello!

Force restart the device: Force restart iPhone - Apple Support

If the issue is still there after the forced restart, have the device checked out at an Apple Store or Apple Authorized Service Provider (AASP):

Genius Bar Reservations: Genius Bar Reservation and Apple Support Options
Locate Apple Stores & AASP’s: Find a Reseller
iPhone Service & Repair: iPhone Repair and Service - Apple Support

Have a great day!

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Answer 2

Apr 28, 2025 10:48 PM in response to RobinRaePhoto

Based on the information provided, it is unlikely that a forced restart would somehow manage to fix a hardware failure.

Therefore, I recommend service.

Service Checklist:

Click ▶︎ Start a Repair Request.

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

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Answer 3

H1290

Level 6

10,143 points

Apr 28, 2025 9:53 PM in response to RobinRaePhoto

Yes, you can force restart. You’re just not doing it right, that’s all. No worries, try the instructions below.

Quickly press and release the volume up button
Quickly press and release the volume down button
Press and hold the Lock Button until you see the Apple Logo, then immediately release it.

Give it a few tries until you succeed. Make sure to release the power button as soon as the Apple Logo appears.

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Answer 4

H1290

Level 6

10,143 points

Apr 28, 2025 11:27 PM in response to RobinRaePhoto

RobinRaePhoto wrote:

I am not in the USA, so bringing to Apple repair is not easy. And I don't have money to pay for repair. I also don't have money to buy a new phone! So I guess I'm just screwed. As much as I love my Mac computers, I will NOT be buying iPhone again. I will be buying a Huawei ... when I can.

Ok, at this point I’d recommend you reach out to Apple Support to further discuss this:

Telephone: Contact Apple for support and service - Apple Support.
Online #1: Start your request online.
Online #2: Support
Live Chat: Live Chat with an Apple Advisor in Messages.
More Contact Info: Contact - How to Contact Us - Apple.

You don’t necessarily need to take the device to an Apple Store. You can see if there are Apple Authorized Service Providers (AASP) near you: Find Locations

Good luck

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Answer 5

Apr 28, 2025 9:45 PM in response to H1290

Thank you for the quick reply and the suggestions. I can't force restart. When I press the volume up or down buttons, it just adjusts the volume. Then pressing and holding the right button shuts it down, but doesn't restart. Just the same as a shut down.

I am wondering if this has anything to do with the new OS update. I just did the update a couple days ago, and now this pink line appeared, after the phone has been working fine. Do you know anything about issues with the most recent OS update? iOS 18.4.1

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Answer 6

Apr 28, 2025 11:05 PM in response to H1290

As I said, I tried exactly as described. Pressing the volume button up or down only changes the volume. Then pressing the lock button first brings me Siri, then go to the "slide to shut down" option. This is NOT a restart. It shuts down, then I need to start manually.

I am not in the USA, so bringing to Apple repair is not easy. And I don't have money to pay for repair. I also don't have money to buy a new phone! So I guess I'm just screwed. As much as I love my Mac computers, I will NOT be buying iPhone again. I will be buying a Huawei ... when I can.

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Answer 7

Apr 28, 2025 11:23 PM in response to RobinRaePhoto

Switching to another device is not a solution.

That’s the equivalent of switching from Toyota to Honda, expecting different results because you can’t afford to replace the muffler.

One more thing:

You get allot more support from Apple than you get from the competition. 💯

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iPhone 13 has pink vertical line on right side of screen

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