Song: Bee Gees
you should be dancing
YOU HAVE BEEN CHARGED R9.99 FOR YOUR PURCHASE FROM THE APPLE APP STORE. THIS HAS BEEN CHARGED TO YOUR VODACOM ACCOUNT. YOU CAN VIEW THESE PURCHASES ON YOUR APP STORE ACCOUNT.
[Edited by Moderator]
Apple Watch Series 3, watchOS 8
Query resolved..
i downloaded the Apple support app and was assisted by a friendly staff member. The transaction was reversed and the song was purchased again successfully and I managed to download the song..
thanks Apple for the assistance..
Hello!
That was a bot responding to your post so that’s why it didn’t follow up with you.
Did you actually purchase something from the AppStore? To me this seems like a scam, to get you to reply to the text message, then they’d send a link to a phoney Apple site. Just a guess of course.
I suggest you do not interact with the text message in any way, and then try to find out if there’s anything behind it. This User Tip is a great start: Billed, but you didn’t buy? - Apple Community
If you have further questions, reply back. Have a great day!
I'm sorry to hear that! Have you checked your App Store account to ensure the download was processed correctly? If not, you may need to contact the App Store for further assistance.
hi
Thanks for the response, can you please assist with download query.
kind regards
nethee
Do you have the email address to contact the app support team?
as I went to the App Store to log a query, and there is no option for ‘did not receive iTunes download’.
Why didn't my 'Bee Gees' song download after a successful purchase from the Apple iTunes Store?
