How do I complete an iTunes Store transaction with a 'purchase could not be completed' error?

Question

How do I complete an iTunes Store transaction with a 'purchase could not be completed' error?

anyone know how to solve it?

Your purchase could not be completed. Please contact iTunes Store Support to complete this transaction

i don’t have any pending payments

[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Jun 2, 2025 11:10 AM

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Answer 1

Niel

Community+ 2025

Level 10

741,137 points

Jun 2, 2025 11:11 AM in response to Mohdalmughami

The people on these boards are mostly other customers and won't know why you're getting that message. Click here and ask Apple Support for assistance; if you can't reach them or are in a hurry, try putting in a different payment method.

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How do I complete an iTunes Store transaction with a 'purchase could not be completed' error?

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