The itunes store is unable to process purchases at this time

Hello, I attempted to purchase a subscription in the CapCut app on my iPhone, but I received the following error message:

“The iTunes Store is unable to process purchases at this time.”

However, my bank account (KBank) has been charged multiple times.

I checked my Apple ID Purchase History, but there is no record of these transactions.

Could you please help verify and assist me in requesting a refund for the failed transactions?

Thank you very much.

Posted on Jun 17, 2025 11:14 PM

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The itunes store is unable to process purchases at this time

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