Lost my Gift Card email that wasn’t purchased via my Apple Account

I have recently deleted my spam and recycle bin


[Re-Titled by Moderator]

Original Title: Hi, I have just purchased a gift card but have lost the e-mail with the detail, W1***836 and I need to find it asap. It was not bought via my Apple account, can you help please?

iPhone SE, iOS 15

Posted on Jun 26, 2025 1:14 PM

Reply
1 reply

Jun 26, 2025 1:24 PM in response to wetone1738

Did you purchase it from Apple? If so, contact them here:

Contact Apple Support - Apple Support


Apple will not be able to help with a purchase from a third party, you would need to contact them to have the email resent to you.


Also, depending on the email provider, you may be able to log into their Web Mail portal and view the message even if it has been deleted on your device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost my Gift Card email that wasn’t purchased via my Apple Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.