How can I get additional information on my case regarding gift card scam?

Sorry we have not access to your account for any additional information. You can contact Apple directly here:

Contact Apple Support - Apple Support

Scammers use gift cards because the money is untraceable with a zero percent chance of recovery from the victim (you, merilyn96).

If you ever encounter any "opportunity" that requires gift cards, it is usually a scam.

No legitimate business would ever require gift cards, period.

Stay safe, be cautious.

Have a nice day! 👋🏼😉