iPhone 14 camera issues after iOS 18.6.2 update

Have you Force Restarted your phone, which is different from a restart? I do this after EVERY iOS update --> Force restart iPhone - Apple Support

Also, how is your battery health on your phone? Open Settings > Battery > Battery Health - if it is at 80% or lower, the battery in your phone needs to be replaced at your Apple Store Genius Bar.

OK, storage isn't an issue. It's possible you have a hardware issue with the cameras, which coincidentally appeared after the update. If the update caused a camera issue, it would have caused one for everyone and most definitely didn't. This forum would be flooded with complaints if it did.

This next suggestion is a nuclear option, but what Apple itself would likely recommend. Back up your iPhone (preferably to your computer with iTunes or Apple Devices on a Windows computer or Finder on a Mac). Then restore your iPhone from backup. This will eliminate any issue which "could" have been caused during the update on your phone. See how to do that here, but make sure you know all your passwords, such as Wifi, etc., before you do this --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

If there is still an issue with the Cameras after doing this, you'll need to schedule an appointment at your Apple Store Genius Bar to have the hardware on your phone tested.

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.

If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Explore Service Locations

Official Apple Support

How I sorted my issue out on 14 Plus

• Backup, then erase the phone
• Set up the phone as a new phone (don't transfer in any settings detected from your iCloud)
• After being taken to the home screen, check the camera by keeping the mode as standard, and if it's still blurry, pan between portrait and photo mode. The lens should eventually adjust itself and get clear.
• Erase the phone again, then restore your backup.

Did this but not the last part : Erase the phone again, then restore your backup. Seems to be working now will be updating in a few days.

ringsofseoul wrote:

It’s still the same after a forced restart also unfortunately, and my battery health is at 85% currently.

OK. How are you doing with memory? Open Settings > General > iPhone Storage - how much is available out of the total memory on your phone?

I always force restart and if it is a problem you can always go to an Apple Store.

Try Cleaning the Camera Lens

iPhone 14 and having the same camera issue.

Symptoms:

• Camera app will not allow me to take a picture, trying results in the app freezing and no picture being added to the library.
• The camera app will freeze just having it open and moving the phone around.
• On occasion I can get an image by using the Pano mode and just starting and stopping a pano image without moving the phone.

I can take screenshots and sometimes after a forced reboot the camera will work for a few pictures or the 'selfie camera' will work for a few pictures. Then it will go back to a lot of freezing and not sending images to the library.

I have tried the following to rectify the issue.

• verify there is enough storage - over 185 GB available
• Force quit the camera and photos app
• Reboot the phone
• Force Reboot the phone
• Erase all Contents and Settings

None of this has resolved the issue.

The issue seems to have appeared for me after the 18.6.2 Security update that was related to Image/IO.

Same here on an iPhone 14 Pro Max (first iPhone, honestly a rough start). After updating to 18.6.2 the camera freezes even at 1x and is basically unusable. Battery is 91% and storage is under 50%, so it’s not a resource issue.

Pretty sure it’s a camera firmware bug — in Messenger I could take 3–4 shots right after the update, now it freezes after 1–2. Tried everything except a factory reset, but it feels pointless if the firmware is broken.

If 18.7 doesn’t fix this, I might go back to non-Apple — my old S phone lasted 6 years with a working camera even without updates.

Mine has done exactly the same. However the camera works when using the motorways app. This would indicate that it is a software I assume.

When I switched the camera app to “Panorama” mode, I heard a clicking sound. As I kept switching between modes like Panorama and Portrait while shaking the device, I noticed a rattling noise. Eventually, the sound stopped, and the focus started working again. The focus is still a bit soft at times, but it has improved quite a lot.

After this update this is the first thing that happened. Cameras and Face ID stopped working. Fixed by restarting the phone. Then the whole device started heating up. This lasted for a few days. My battery basically died. It expanded and I had to replace it. Phone still heats up randomly.

The exact same thing happened to mine after the update I’ve tried everything to fix it the last solution is to send it off to the Apple Store to get fixed which will cost a fortune😡

Karen1211 wrote:

Not that easy when the nearest is a 6 hr drive

Do you have a BestBuy Store year you? BestBuy is an Authorized Apple Service Provider.