Issue with 'Song names Couldn't Be Found' when ripping CDs in Music on macOS 12.7.6

Question

Level 1

6 points

Pretty often I rip a CD into my Music library. The last half dozen or so I get "Song names Couldn't Be Found."

One or two I understand. A bunch in a row ... I fear I (or Apple) have changed a setting.

My set up is getting old and cranky ...

macOS 12.7.6

MacMini Late 2014 Intel Dual Core i5

Music App 1.2.5.7

Now to type in the track info! :-)

[Re-Titled by Moderator]

Original Title: Ripping CDs Ino Music The "Get Info" Function Isn't Working Recently -- Have I Changed a Setting? ...?

Mac mini

Posted on Aug 24, 2025 11:12 AM

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Answer 1

Top-ranking reply

Level 3

717 points

There are AFAIK not many settings that can be changed regarding import.

Have a look here, apparently Apple is using Gracenote and maybe they are offline?

Edit: Can you check if you can access this site? This is apparently (link from above page) to Gracenote

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Answer 2

Level 1

6 points

Great -- thanks for being on the look out :-)

As long as I have not inadvertently changed settings it must be something at Apple or something at Gracenotes.

The next time I have a CD to import I'll see how it goes. I'll report.

Thanks!

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