AirPods still linked to my Apple Account after removal

I've removed my airpods from Find My, my Apple Account on their

website and also forgotten the device in my phone's bluetooth settings.

Still the new owner says they can't connect their email because it's

already connected to mine.

What can I do?



[Re-Titled by Moderator]

Original Title: Disconnected airpods from my account, but new owner still can't connect theirs



Posted on Sep 12, 2025 1:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2025 6:24 AM

How to reset your AirPods and AirPods Pro - Apple Support

AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID.


If an item or device is connected to another Apple ID

From: If an item or device is connected to another Apple Account - Apple Support

If you can't remove the device or item and unpair it from an Apple ID you should reset it.

• Learn how to reset your AirPods --> How to reset your AirPods and AirPods Pro - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 12, 2025 6:24 AM in response to mats79

How to reset your AirPods and AirPods Pro - Apple Support

AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID.


If an item or device is connected to another Apple ID

From: If an item or device is connected to another Apple Account - Apple Support

If you can't remove the device or item and unpair it from an Apple ID you should reset it.

• Learn how to reset your AirPods --> How to reset your AirPods and AirPods Pro - Apple Support


Sep 12, 2025 5:04 AM in response to mats79

How to reset your AirPods and AirPods Pro

You might need to reset your AirPods if they won't charge, or to fix a different issue.


Reset your AirPods 1, AirPods 2, AirPods 3, AirPods Pro 1, or AirPods Pro 2

  1. Put your AirPods in their charging case, close the lid, and wait 30 seconds.
  2. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
    • If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear in the list, continue to the next step.
  1. Open the lid of your charging case.
  2. Press and hold the setup button on the back of the case for about 15 seconds.
  3. When the status light on the front of the case flashes amber, then flashes white, you can follow the steps on your device's screen to reconnect your AirPods.


Reset your AirPods 4 (all models)

  1. Put your AirPods in their charging case, close the lid, and wait 30 seconds.
  2. On an iPhone or iPad that's paired with your AirPods, go to Settings > Bluetooth:
    • If your AirPods appear in the My Devices list, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear in the list, continue to the next step.
  1. Open the lid of your charging case.
  2. Double-tap the front of the case while the status light is on.
  3. Double-tap again when the status light flashes white.
  4. Double-tap a third time when the status light flashes faster.
  5. When the status light flashes amber, then flashes white, you can follow the steps on your device's screen to reconnect your AirPods.


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AirPods still linked to my Apple Account after removal

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