In-app purchase error in Evony: The King's Return on iPhone

In the game EVONY the king's return ,I cannot make any in game purchase since the last 7 days there's a message kept popping up "connection error cannot connect to itunes store"

This only happens with EVONY ,All the other apps I can make in game purchase


[Re-Titled by Moderator]

Original Title: In app purchase issue

iPad, iPadOS 18

Posted on Sep 14, 2025 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2025 7:15 AM

KamilAlnasri wrote:

if you go to Itunes on pc and check the system status you'll find "Apple store performance issue " since 15/9 not fixed yet still ongoing . it maight be the issue. I'm looking for live chat or direct email to reach out with apple

There is no email support, but you may be able to call or chat depending on your region.

Contact Apple Support - Apple Support


Yes, there has been performance issues in the App Store since the launch of OS 26 on the millions of devices. Since your issue is specific to the one app, have you contacted the developer to see if there is an issue with the in-app purchase you are trying to get?


Since your initial post the Evony app was also updated again just 2 days ago for what they noted as bug fixes.

6 replies
Question marked as Top-ranking reply

Sep 21, 2025 7:15 AM in response to KamilAlnasri

KamilAlnasri wrote:

if you go to Itunes on pc and check the system status you'll find "Apple store performance issue " since 15/9 not fixed yet still ongoing . it maight be the issue. I'm looking for live chat or direct email to reach out with apple

There is no email support, but you may be able to call or chat depending on your region.

Contact Apple Support - Apple Support


Yes, there has been performance issues in the App Store since the launch of OS 26 on the millions of devices. Since your issue is specific to the one app, have you contacted the developer to see if there is an issue with the in-app purchase you are trying to get?


Since your initial post the Evony app was also updated again just 2 days ago for what they noted as bug fixes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

In-app purchase error in Evony: The King's Return on iPhone

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