Apple Pay declining new card on new iPhone 17 Pro

Just off the phone to CBA. They had to deregister Netbank on my old iPhone and remove a block on the card. If you call them go to the Fraud dept. They are handling this issue with iPhone 17s

Just got off the phone with CBA. There is some issue on their end and they don’t know when it will be resolved. They only said the physical cards still work, just not Apple wallet and they don’t know when it will be fixed at this time. It is all triggering some sort of security response that is causing the cards to be blocked.

The annoying thing is there’s no real way to check it’s working except to try in a shop. Everyone thinks you’re broke when it declines!!

Have you asked your bank’s support team why the transactions are declining? Apple does not approve or decline Apple Pay transactions. Only the issuing bank can decline or approve a transaction.

Please contact your bank’s support team and verify they are seeing the transaction attempts.

I’m not from Australia. I’m in US. But your card sounds a dual network card and they are basically only used I Australia and New Zealand. Please contact your bank about about current restrictions on use of dual network cards in electronic wallets (Apple Pay).

Have you read any of the posts in this thread? Multiple people are reporting that it’s a CBA issue and their support team is aware of the issue.

Yours sounds different than other posters in this thread. The fact that you’ve added other cards indicates Apple servers, Apple Wallet app and your device worked for multiple different cards/banks indicates an issue with the bank. Have you contacted the bank’s Support team and if so, what did they say?

Are any of the cards you’re using a dual network card? If so, you need to talk to your banks support team. Banking regulations recently changed that affect dual network cards.

Yes, I was using the virtual card available in the app, not the physical card (this has worked in the past). They have different CCV numbers. Does that mean they are dual network? Maybe that’s the problem, I will try setting up the physical cards instead and see if that resolves it.

I’m having the same issue on all my CBA cards, all have money in them, no issue with funds. I’ve removed and added all cards again. 1st time I verified by sms, 2nd time by CBA app. Still get declined when trying to do in store purchase. Could it be that the transactions are showing as international when they are actually in Australia? I have international in store transactions locked.

Please review the information in this thread,

Apple Wallet Disabled - how to resolve ? - Apple Community

It seems to me that your bank may not be totally forthright with you and if it were me, I might consider moving my business elsewhere.

No worries, many people think they are directly addressing Apple Support and they aren’t. Apple Support Communities are a user to user discussion forum. Apple is not here and will not be aware of your concerns.

The original post is effectively resolved with the bank admitting the errors are on their side and not Apple’s.

Can you please explain in detail the issues confronting you at this time?

I have similar issue, different bank.

Migration Assistant moved most of my cards over. But there is 1 card that failed, ICBC bank in China, been using/migrating same card to new iPhones each year for many years. Only have issue this year with 17 Pro Max.

Called bank, card payment network and Apple Support. No luck so far.

The same card, can be removed and added to my Apple Watch (linked to my 17 Pro Max) and iPad easily. But just can't be added to my 17 Pro Max. No error number, just say "Card Not Added Contact your card issuer for more information."

How did you add the cards to your new iPhone? Did you select them from the previous cards section of Apple Wallet or re-enter the card details?