My phone went into factory reset on its own!!! Please help

Okay so last night I let my phone charge and my phone decided to automatically update to the IOS 26 because I have it on that of course, but then I woke up today and my iPhone (iPhone 16) was on phone recover mode. So, I obviously have been trying to reset it and power it off but now I'm stuck on the iPhone recovery screen with the computer and charger logos. I have tried restoring it using my other iPhone and also my computer (Windows) and it won't work. I believe that the update crashed my iPhone, but I don't know what to do. Right now, I don't have the money to get it fixed either, so is there anything I can do? please let me know.

iPhone 16 Pro, iOS 26

Posted on Sep 19, 2025 9:48 AM

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2 replies

Sep 19, 2025 10:47 AM in response to purelyniyah

purelyniyah wrote:

Okay so last night I let my phone charge and my phone decided to automatically update to the IOS 26 because I have it on that of course, but then I woke up today and my iPhone (iPhone 16) was on phone recover mode. So, I obviously have been trying to reset it and power it off but now I'm stuck on the iPhone recovery screen with the computer and charger logos. I have tried restoring it using my other iPhone and also my computer (Windows) and it won't work. I believe that the update crashed my iPhone, but I don't know what to do. Right now, I don't have the money to get it fixed either, so is there anything I can do? please let me know.

If you have an Apple Store nearby, make an appointment (not today!) to have them look at it. You will not be charged for that. The folks at the Genius Bar have always been more than willing to fix things that don't require parts and can be done relatively quickly.


Genius Bar Reservation and Apple Support Options - Apple


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My phone went into factory reset on its own!!! Please help

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