Unable to get a refund for an Apple Pay purchase

I made a purchase in July. I can't get a refund using Apple Pay.


[Re-Titled by Moderator]

Original Title: Geri ödeme istiyorum

iPhone 12, iOS 26

Posted on Sep 19, 2025 3:27 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2025 3:34 PM

Apple Pay can be used in different contexts so how you go about asking for a refund depends upon what you purchased.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Get a refund for purchases made with credit or debit cards using Apple Pay --> Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support


More information outlining the differences between Apple Pay and Apple Pay Cash

How to get a refund on Apple Pay? - Apple Community



How to get a refund and how long it takes. - Apple Community




1 reply
Question marked as Top-ranking reply

Sep 19, 2025 3:34 PM in response to 01Kamo02

Apple Pay can be used in different contexts so how you go about asking for a refund depends upon what you purchased.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Get a refund for purchases made with credit or debit cards using Apple Pay --> Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support


More information outlining the differences between Apple Pay and Apple Pay Cash

How to get a refund on Apple Pay? - Apple Community



How to get a refund and how long it takes. - Apple Community




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Unable to get a refund for an Apple Pay purchase

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