I’ve had the iPhone 17 pro since yesterday, and there have been several times I’ve had to tap buttons in multiple apps and on the Home Screen and keyboard to get the phone to respond. There also seems to be lag when I’m scrolling. Has anyone else had this issue? I have a good quality glass screen protector and this feels like an issue with the software or phone itself.
iPhone 17 Pro, iOS 26
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
“iPhone 17 Pro screen not very responsive to touch: I’ve had the iPhone 17 pro since yesterday, and there have been several times I’ve had to tap buttons in multiple apps and on the Home Screen and keyboard to get the phone to respond.[…]”
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To the OP and ALL those Affected…
This seems to be catching on.
Report this to Apple:
Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.
So I realize now this isn’t so much just an iPhone 17 pro issue. I believe it’s an iOS 26 problem because I’m noticing the same issues with my series 6 Apple Watch that I’ve had for a few years but that the problem only started after updating to iOS 26. When I searched for that problem—touchscreen bot responding in iOS 26–it seems to be a very widespread issue across Apple devices. I’ve already been resetting both my iPhone and my Apple Watch multiple times in the last few weeks and it’s not solving the problem. It may get me out of a freeze temporarily but it comes right back.
“iPhone 17 Pro screen not very responsive to touch: I’ve had the iPhone 17 pro since yesterday, and there have been several times I’ve had to tap buttons in multiple apps and on the Home Screen and keyboard to get the phone to respond.[…]”
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Troubleshooting a Lagging iPhone:
A. Try the Tips at these Apple Support Links:
"I’m having the same issue. I always have to restart my phone. Got my phone the day it was released. I hope they fix this issue soon."
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So, do your part, and report it to Apple.
I had the same experience on my 17 Pro. I noticed over the course of a day while restoring from backup and signing back into my apps. It wasn't every touch, but it was enough to be noticeable and aggravating. It was almost like the screen was dirty (it wasn't), but many touches weren't recognized. It might get fixed through an update, but I ended up returning it. I noticed an immediate improvement going back to a 16 Pro.
I have the same issue. I got the 17 pro the day it was released and since day 1 it acts about the half the time like I’m not touching the screen when I am trying to do something (usually it’s selecting something like the “submit” button rather than, say, use the keyboard). It seems to happen across all apps. Sometimes if I tap repeatedly it will finally recognize it; other times I have to force quit the app and start over.
I, too, also notice a lag when apps are loading—message or mail for example. For half a second, only the most recent 3 or 4 will show before all load.
I’m having the same problem. Especially with the phone app. When a call comes in I can touch the small black bar at the top of the screen to bring up the phone controls. Sometimes this works sometimes it doesn’t. Furthermore, if I can get to the phone controls and press the green button to accept the call it frequently does not work. I’m frantically pressing and banging on the green button desperately trying to pick up an important call and can’t do it!!
Having the same issue. Was told to try new screen protector…. Slow, glitchy, constantly having the wrong letter typed. Sometimes pressing something 3 times for it to actually wor
Same with mine, photos very glitchy, I have 200GB free and it takes a minute to view a recorded video and the messaging app is very annoying and touch screen is very problematic, apps keep freezing pretty much the worst iPhone initial experience I've had since iPhone 1 I get a new one every other year.
[Edited by Moderator]
Same here got the 17 pro max and it’s slow to respond on screen touch , I thought it was screen protector and removed it , still same. When I type my passcode to unlock the phone it never goes through and have to retype , or when typing texts sometimes doesn’t press letters . So annoying giving it’s a new phone , hopefully it’s just a software and not the actual phone idk but I’m very upset as this phone doesn’t feel well functioning and it’s very expensive
I have the same issue. I also have a lag on everything I do. Photo app has the most issues. Photos aren’t showing up. Can’t take photos.
Same, but for iPhone 17 Pro Max too ☹️
SAME for iphone 17 pro max
i just finally upgraded from a 14 pro max 2 weeks ago
should have just kept it :(
I am having the same issue with my phone… how can I fix it! I too only had my phone for a few days.
iPhone 17 Pro screen not very responsive to touch
