How can I unlock the Activation Lock? The phone is linked to an iCloud account, but the phone number associated with the account is no longer available, so I can’t reset the iCloud password.
[Re-Titled by Moderator]
Original Title: Unlock activation lock
While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. See "To see, add, or change your trusted phone numbers" at Two-factor authentication for Apple Account - Apple Support and How to use account recovery when you can’t reset your Apple Account password - Apple Support
When going thru the account recovery steps you need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.
Always scroll down for additional options in small blue print if the ones showing don’t apply to/work for you.
When starting the account recovery steps the credit card is an extra option and not required. (See prior tip)
Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-72 hours. This phase says Apple is evaluating your info and you’ll get emailed an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text/call, follow that text/call immediately. If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to apple.com/recover. Follow the instructions to regain access to your Apple Account.
During the wait period make sure you are carefully following “After you start account recovery“ at How to use account recovery when you can’t reset your Apple Account password - Apple Support
While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. See "To see, add, or change your trusted phone numbers" at Two-factor authentication for Apple Account - Apple Support and How to use account recovery when you can’t reset your Apple Account password - Apple Support
When going thru the account recovery steps you need to first enter in that old number to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with your current number.
Always scroll down for additional options in small blue print if the ones showing don’t apply to/work for you.
When starting the account recovery steps the credit card is an extra option and not required. (See prior tip)
Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-72 hours. This phase says Apple is evaluating your info and you’ll get emailed an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text/call, follow that text/call immediately. If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to apple.com/recover. Follow the instructions to regain access to your Apple Account.
During the wait period make sure you are carefully following “After you start account recovery“ at How to use account recovery when you can’t reset your Apple Account password - Apple Support
If you are the original purchaser of this iPhone, and have a receipt from Apple or an Apple Authorized Reseller showing your name and the iPhone's serial number, you could try filing an Activation Lock support request.
Servant of Cats wrote:
If you are the original purchaser of this iPhone,
I don't think you have to be the original purchaser, you just have to have the original receipt from Apple or an Apple authorized dealer. My Mac receipt from Apple does not have my name on it and they have no way of knowing who the original purchaser is.
Iphone của tôi hiện đang có bị xâm nhập vào để lấy dữ liệu và thông tin của tôi làm tôi không thể nào đăng nhập Gmail lúc này để trả lời xác nhận của Apple . Bây giờ làm sao để tôi có được link an toàn đăng nhập Gmail đây . Rất cần được giúp lúc này
Bạn có thể nào giúp tôi vào gmail của tôi và chọn xác nhận của Apple giúp tôi được không , vì iphone của tôi có chương trình ẩn nên tôi không đăng nhập được vì sợ mất thông tin Gmail này nữa
Activation Lock on iPhone with inaccessible iCloud account
