Contact is blocked after iOS 26 update; will not let me unblock

After I updated my phone to iOS 26.0, it blocked one of my favorite contacts, someone I text all the time, one of my emergency contacts. I have spent so much time trying to un-block this person that I have never blocked, and nothing is working.


When I click on the contact and click “unblock,” nothing happens; the button doesn’t work. When I go into settings, blocked contacts and delete the block there, the contact is still blocked.


I tried deleting the contact and they were still somehow in my contacts, despite me trying to delete them. I re-added the contact and they were still blocked.


I even reset my network settings because someone said that might help. That did work for about half a day, and then the contact became blocked again!


I turned off “screen unknown callers,” and that did not make a difference.


This was never an issue before this iOS update.

iPhone 15 Pro, iOS 26

Posted on Sep 24, 2025 2:35 PM

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Posted on Oct 24, 2025 12:25 AM

I was able to be upgraded to a pretty high level of Apple support over this. One thing that helped was turning off focus sync across devices. Doing that, I'm able to unblock the contact on my iPhone, but they're still blocked on my iPad, no matter what I do. If I look at the contact on my iPad, it re-blocks them on my phone.


Apple said this is now a known bug, so support cannot help me anymore. They do not have an ETA on when it will be fixed.

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Question marked as Top-ranking reply

Oct 24, 2025 12:25 AM in response to ursankit

I was able to be upgraded to a pretty high level of Apple support over this. One thing that helped was turning off focus sync across devices. Doing that, I'm able to unblock the contact on my iPhone, but they're still blocked on my iPad, no matter what I do. If I look at the contact on my iPad, it re-blocks them on my phone.


Apple said this is now a known bug, so support cannot help me anymore. They do not have an ETA on when it will be fixed.

Sep 26, 2025 9:28 PM in response to zoelovesmom

Hi End-User,


I do not work for Apple, but I recently updated to the new IOS 26 as well, and ran into the same issue. I did find a workaround.


Try searching your phone for “Blocked Contacts” and it should take you directly to your Blocked Contscts, simply choose the contact you want to unblock and you are good to go.


I hope this information helps, have a great weekend.

Contact is blocked after iOS 26 update; will not let me unblock

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