The Cloud Music Library can’t be updated right now. An unknown error occurred (12002).

I want to synchronize my Apple Music account with all of my devices; but on my Mac, I have this error message when I choose "Sync library" option on (and then also, Merge Library opt.) in Music>Settings>General. Right now, I am not able to use my Apple Music account on my Mac.


ps. I have already tried restarting computer etc.



[Edited by Moderator]


MacBook Air 15″

Posted on Sep 24, 2025 4:14 PM

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The Cloud Music Library can’t be updated right now. An unknown error occurred (12002).

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