Cannot save Screenshots to External Drive

This behaviour happens on both my macbook pro and mac mini m4 pro (both running Sequoia 15.6.1)


If I specify an external drive or any folder within it to be the destination for my screenshots, I always get the message : "Your screenshot can’t be saved. Cannot write file to intended destination."


It is not a permissions issue, I own it all, I've even reformatted the disk several times - APFS


I have even tried setting the location via terminal command. still no luck.


Not even symlinking works. Something has changed because this used to work.

Posted on Oct 1, 2025 4:39 AM

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8 replies

Oct 1, 2025 7:14 AM in response to mac_n_cheese69

this suggestion is based on my experience with saving recordings, but it may apply to screenshots as well as the two are somewhat related.


I have, in the past, encountered issues with longer recordings stopping / not saving unexpectedly whenever I have selected anything other than "desktop" as my "save to" location. this has been especially true when "save to" is set to an external drive. so I now use "desktop" as my "save to" every time and afterwards I move them to my desired location manually. I haven't had an issue since.

Dec 13, 2025 12:47 PM in response to mac_n_cheese69

Yes, I just discovered this on Sequoia. It worked until very recently (last few days and probably since any macOS update installed a few weeks ago). I've had Sequoia set to save to a folder on an external drive ever since starting to use Sequoia 4 months ago, but today it started displaying the message in the first first post. If I reset the destination to "Desktop" it saves without issue. I tried giving the Screenshots app full disk access but it still won't save. I haven't tried restarting the computer. You oddly have to do that weekly with Sequoia to clear up odd glitches. I remember when using Tiger OS I left the computer running for almost a year without ever restarting it.

Dec 14, 2025 2:52 PM in response to den.thed

den.thed wrote:

To expand on HWTech’s theory.

What happens if you save the Screenshot on the Desktop, then copy it to the external drive..

I can do that without any issue, but it is a nuisance having to open the folders, copy, and then delete the one on the internal drive.


I am absolutely certain this was working not long ago. Probably in the last week or two since every few days I end up doing a screenshot of something. It was just today that it popped up that error message. The external drive was awake. In fact after getting that message I did some things with files on it just to make sure it was awake, but when I did another screenshot it didn't work. Switching to the Desktop worked. Switching to a different folder on the external didn't work. I don't think there has been any kind of software update recently (I have it set so that I have to manually apply them). The one thing I haven't tried yet is rebooting the computer. I only switched from High Sierra to Sequoia a few months ago and this is not the only —dare I say it?— bug I have encountered. For several others a reboot cleared up the issue. I'm just more used to that being an iOS kind of thing. :-)


Edit: Nope, rebooting didn't get it to work.

Dec 14, 2025 3:42 PM in response to Limnos

Limnos wrote:

I can do that without any issue, but it is a nuisance having to open the folders, copy, and then delete the one on the internal drive.


Yeah' unlike many, I run a file and folder free desktop. Which makes it easy to send new screenshots to the desktop, then copy them to a different location and trash the originals.


FWIW I'm running Sequoia 15.7.3 and I was able to direct screenshots to both my Media Drive and to a folder on a 128GB Memorex Flash Drive that is formatted APFS using the (Command Shift 5) Options.



Cannot save Screenshots to External Drive

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