Missing Apple Pay transaction on iPhone

My Apple is not working! Someone sent

me so money and it’s not showing up at all!!! What can I do? Plz plz help me!!!!


[Re-Titled by Moderator]

Original Title: Apple pay

iPhone 11, iOS 18

Posted on Oct 3, 2025 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2025 12:54 PM

This has nothing to do with Apple Pay. It’s Apple Cash transactions you’re having issues with.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Oct 3, 2025 12:54 PM in response to zenee208

This has nothing to do with Apple Pay. It’s Apple Cash transactions you’re having issues with.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing Apple Pay transaction on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.