AirPods Pro 2nd gen are stuck on firmware 6F21 and won’t update

I’m having trouble updating my AirPods. They’re stuck on version 6F21 and will not update, I have followed all the steps in the Apple support guide: About firmware updates for AirPods – Apple Support (UK).


I’ve ensured they are connected to my iPhone, charging, and within range, and I’ve also tried resetting the AirPods, but the firmware remains the same.




[Re-Titled by Moderator]

Original Title: can't update AirPods Pro 2



AirPods Pro (2nd generation)

Posted on Oct 8, 2025 10:56 PM

Reply
3 replies

Oct 9, 2025 9:01 AM in response to benfromhelston

Thanks for the reply, I did have them connected to my iPhone which was connected to the internet. Followed the Apple guide exactly. Does it work better with a computer?

———-


Why to Use a Computer:

With a computer, you can connect to the Internet using Ethernet, rather than using WiFi, which might be the issue here. It’s more reliable. See my User Tip: Update your iPhone Using a Computer - Apple Community


Oct 8, 2025 11:05 PM in response to benfromhelston

can't update AirPods Pro 2: I’m having trouble updating my AirPods. They’re stuck on version 6F21 and will not update, I have followed all the steps in the Apple support guide: About firmware updates for AirPods – Apple Support (UK). I’ve ensured they are connected to my iPhone, charging, and within range, and I’ve also tried resetting the AirPods, but the firmware remains the same.

———-


Updating Airpods:


Use a Computer:

The updates cannot be updated manually. They update the next time they sync to a device that itself is connected to the internet. This is because they do not have their own IP address. So, connect them to your computer, and let all be for few moments. It will sync itself, sure enough. Go here: About Firmware Updates for AirPods - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods Pro 2nd gen are stuck on firmware 6F21 and won’t update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.