Apple Watch Hermes Series 11 configured with $$ Grand H bracelet- bad production batch??

I have owned Apple Watch Hermes editions in the distant past and jumped back on board with the current offerings.


I started off with an Hermes Ultra 3 with the Scuba strap, which is "one size fits most" specified for wrist size (circumference) down to 155mm. I'm right @ 159-160mm and thought I would be OK, but disappointingly found the last punched hole still too big and so had to return it. I was also disappointed that the Hermes

Ultra 3 did not include the (really cool) Orange Hermes Sport loop band or even all the Hermes AW faces-

esp no Faubourg!)


There were no AW Hermes edition variants to try at my nearest Apple store (45" drive), so I then ordered a

Hermes AW Series 11 46mm case size with the beautiful (and $$ !) Grand H bracelet;

similar problem with the MEDIUM size (specified for 160-175mm)- with both removable links removed, it was still too large(!). I also saw that the nice Hermes Orange Sport band included with the 46mm case is M/L

(no S/M included like I have seen with Sport loops purchased in the past), which is much too long for anyone with a slender wrist that wants the larger case size, so would be a wasted extra premium band (and risk messing up if willing to try and cut shorter)


I returned that and reordered the same Hermes AW Series 11 46mm but with the SMALL size Grand H bracelet

(specified for 145-160mm); after removing 1 (of the 2) removable links, I was finally! able to achieve a good fit.


As an aside comment, I noticed the Grand H bracelet is hallmarked (reassuringly) "Made in Switzerland"

but only "Stainless Steel" (instead of 316L Stainless Steel) that I have seen with a AW SS Link bracelet

I previously owned and could not find that specification marked on the bracelet or mentioned on apple.com anywhere, but on the "Need help choosing a band" link when configuring, at the very end of specifications for all of the bands available, there is a comment "Stainless Steel bands are not water resistant", which makes me wonder if though being a premium Hermes series (with premium price!), if the Grand H is a lower tier

SS (not 316L) and therefore not as corrosion resistant ?


So now on to the main reason for this post-

I happily (and gently) wore the Hermes AW 46mm with Grand H bracelet (size S) for less than 2 days

(mostly around the house) when while in the kitchen, I head something drop to the floor- the watch felt loose on my wrist and that is when I saw (with dismay!) that the R lower lug had fallen off(!!) causing the watch to almost fall off my wrist (and potentially damaged) ! 


I came to see that the attachment lug is 2 pieces that connect in the middle through the end link of the bracelet and are attached to the case connecting lug by the tiniest screw ever (with a proprietary head), which was fortunately still seated in place- it was coated with blu loc-tite which obviously did not do the job holding things together. I therefore had to return this watch as well, quite disappointed with a design with such a precarious point of potential failure. I still really wanted this watch but the Apple Store expectedly did not have one in stock for exchange, so with a bit of trepidation, I ordered another one from apple.com


Same story!!- wore it (extra gently) for about 2 days, heard (fortunately) something drop to the floor

(while in the kitchen again) and had the same problem !!


So now I have been through two (2) of this ($2000) configuration

(46mm Hermes AW Series 11 Grand H bracelet-S) which failed within days of gentle use-

hardly a premium product experience !


I earlier today posted this purchase experience on macrumors.com and literally within 1 minute, another user posted about the same post-purchase experience with 3 (!!) of these expensive Grand H bracelets

(at least for the 46mm case)


Has anybody else had this issue ? (or be warned if you are interested in purchasing this configuration!)



[Edited by Moderator]

Apple Watch Series 11, watchOS 26

Posted on Oct 10, 2025 3:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2025 7:35 PM

Yep. Same. But sadly I'm 20 days in so can't return or exchange and must contact Hermes as the band is "not Apple's product or responsibility". Also, in addition to the lug falling out, the band is scratched to **** after literally only wearing it at home. I have had $30 stainless steel bands from Amazon on my Ultra that held up better than this $1k band! You would think I'd taken a drill bit to it it's so scratched up! I'm both shocked and so disappointed.

7 replies
Question marked as Top-ranking reply

Oct 22, 2025 7:35 PM in response to MikeACmdLV

Yep. Same. But sadly I'm 20 days in so can't return or exchange and must contact Hermes as the band is "not Apple's product or responsibility". Also, in addition to the lug falling out, the band is scratched to **** after literally only wearing it at home. I have had $30 stainless steel bands from Amazon on my Ultra that held up better than this $1k band! You would think I'd taken a drill bit to it it's so scratched up! I'm both shocked and so disappointed.

Apple Watch Hermes Series 11 configured with $$ Grand H bracelet- bad production batch??

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