how can i rest a ipad that i forgotten the apple id and password

I bought a iPad but the owners didn’t know the Apple ID and password and it is stuck in activation lock

Posted on Oct 13, 2025 5:40 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2025 5:53 PM

Two Options:


One) Those owners can recover their old apple account so that they can release the activation lock.


How to use account recovery when you can’t reset your Apple Account password - Apple Support


Two) Those owners submit an activation unlock request to Apple along with proof of ownership. (their original purchase receipt)


Both options for releasing the lock are described in more detail here:


How to remove Activation Lock - Apple Support


Without their active cooperation, the phone will NEVER work for you.


We can’t help you. Apple will not help you.



1 reply
Question marked as Top-ranking reply

Oct 13, 2025 5:53 PM in response to Gabby12gracia

Two Options:


One) Those owners can recover their old apple account so that they can release the activation lock.


How to use account recovery when you can’t reset your Apple Account password - Apple Support


Two) Those owners submit an activation unlock request to Apple along with proof of ownership. (their original purchase receipt)


Both options for releasing the lock are described in more detail here:


How to remove Activation Lock - Apple Support


Without their active cooperation, the phone will NEVER work for you.


We can’t help you. Apple will not help you.



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how can i rest a ipad that i forgotten the apple id and password

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