I have crunchyroll premium for my child and when I look to see the payment, it says “There is a problem with your current payment method” and it makes him verify the payment but I don’t know how to do that, can y’all help.
[Re-Titled by Moderator]
Original Title: Verifying Apple Pay card
iPhone 11 Pro Max, iOS 26
If you are paying Crunchyroll directly using Apple Pay, then you need to go to their website and log in to your account with them and verify the payment method there.
click here ➜ https://help.crunchyroll.com/hc/en-us/sections/21643331919124-Payments-Charges
If you are paying through Apple's platform, then Apple Pay is not in volved, but you can check your account (if using Family Sharing), or your child's account if you added the payment method directly to the child's Apple Account.
click here ➜ If you need to change or update your Apple Account payment method - Apple Support
If you are paying Crunchyroll directly using Apple Pay, then you need to go to their website and log in to your account with them and verify the payment method there.
click here ➜ https://help.crunchyroll.com/hc/en-us/sections/21643331919124-Payments-Charges
If you are paying through Apple's platform, then Apple Pay is not in volved, but you can check your account (if using Family Sharing), or your child's account if you added the payment method directly to the child's Apple Account.
click here ➜ If you need to change or update your Apple Account payment method - Apple Support
Verifying Apple Pay card for Crunchyroll Premium subscription
