can’t redeem apple music codes after months!!!

i dont know if it’s just me, but i have two different codes to be able to get apple music and i can’t redeem either of them. i brought three different apple products (two iphones and an ipad) and they came with codes. i used one and when that ran out, i can’t redeem either of the other two as it says i’m not eligible. i’m confused on what to do because i want to be able to freely use my codes as i paid for these products

Posted on Oct 20, 2025 6:04 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2025 6:16 AM

In general, if you look at the fine print for free trial subscriptions, it says that you are only eligible if you have never had a free trial or a paid subscription before. That would mean that you can't stack up and use multiple free trials. You get one free trial to a particular service (e.g., Music or TV), and that's it – no matter how many different Apple products you buy.

2 replies
Question marked as Top-ranking reply

Oct 20, 2025 6:16 AM in response to mymelolo

In general, if you look at the fine print for free trial subscriptions, it says that you are only eligible if you have never had a free trial or a paid subscription before. That would mean that you can't stack up and use multiple free trials. You get one free trial to a particular service (e.g., Music or TV), and that's it – no matter how many different Apple products you buy.

Oct 20, 2025 6:17 AM in response to mymelolo

that is easily explained, as with most subscription services, free trials can only be redeemed once, and that's what it is.

You have gotten a free trial unlock for Apple Music, and not some kind of "another 3 months free". This is also why existing Apple Music subscribers will not be able to use their free trial, even if it's being advertised to them in settings, after e.g. purchasing a beats product.

You certainly know mobile plans with conditions for "only new subscribers".

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can’t redeem apple music codes after months!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.