72 hour old passcode not offered

I'm not being offered the opportunity to enter my old passcode within 72 hours of changing my passcode. I am ios17 or above. Help please. I don't want to reset my iphone11 and lose my photos, contacts etc. I do not have full cloud backup only old photos.

iPhone 11, iOS 18

Posted on Oct 21, 2025 5:46 PM

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1 reply

Oct 22, 2025 1:02 PM in response to 24_Blondie07

24_Blondie07 wrote:

I'm not being offered the opportunity to enter my old passcode within 72 hours of changing my passcode. I am ios17 or above. Help please. I don't want to reset my iphone11 and lose my photos, contacts etc. I do not have full cloud backup only old photos.

That is probably you're only option is to restore to factory settings.

If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support

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72 hour old passcode not offered

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