Brother Printers and Apple

Question

Level 1

14 points

Brother Printers and Apple

I feel like Apple should be leading the charge to ensure printer manufacturers either support a certain, basic levels of support or they should be not allowed to tap into the ecosystem and the customers in it.

In this case, the Brother HL-L2340DW is a fine piece of hardware, a solid performer that supports 1200 dpi printing and is still sold today. However, Brother never added HQ print mode to the AirPrint driver support. Instead, customers have always been advised to install the CUPS drivers, which do support HQ printing.

However, Brother stopped providing CUPS drivers back in Catalina and instead, it directs the consumer to install the AirPrint driver with only 600dpi mode.

Brother has essentially lowered the specifications of the printer after the sale. This is unacceptable.

[Edited by Moderator]

Mac Studio, macOS 15.7

Posted on Oct 29, 2025 9:26 AM

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Answer 1

John Galt

Level 10

155,060 points

Nov 2, 2025 6:07 PM in response to dgerton

Brother did nothing of the sort. I do not know how you were led to believe what you asserted, but you can set the printer to use 1200 dpi if you so choose with its embedded web page.

Brother also happens to be one of the best, if not the best, consumer grade printer manufacturers on the market today.

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Answer 2

Rudegar

Level 10

180,078 points

Oct 30, 2025 1:57 AM in response to dgerton

as it is currently then the platforms do not take special steps to exclude third party software from running, not sure if it from a business point of view make sense to tighten the grip to such an extend.

but of cause you can provide apple with your point of view using their feedback channels

Product Feedback - Apple

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Answer 3

lkrupp

Level 7

22,105 points

Oct 29, 2025 9:31 AM in response to dgerton

Then your issue is with Brother, right? But you want Apple to solve this? It's Apple’s fault?

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