When I use visual intelligence it states I must be 13 years or older to use ChatGPT. I have tried changing my age via my on device Apple account as well as Apples website from 1987 to 1986 which works momentarily, but reverts back after a short while restricting my use again. Is this a bug? Thank you.
iPhone 16 Pro Max
I had the same issue on my iPhone where I couldn't use Visual Intelligence because the system said I had to be at least 13 years old. Both my Apple ID and my ChatGPT account already had my correct age, so the message made no sense.
I finally found the cause:
iCloud → Apple ID → Personal Information → Age Group for Apps
The setting "Share with Apps" was not set to Always.
After switching it to Always, Visual Intelligence started working immediately.
I had the same issue on my iPhone where I couldn't use Visual Intelligence because the system said I had to be at least 13 years old. Both my Apple ID and my ChatGPT account already had my correct age, so the message made no sense.
I finally found the cause:
iCloud → Apple ID → Personal Information → Age Group for Apps
The setting "Share with Apps" was not set to Always.
After switching it to Always, Visual Intelligence started working immediately.
Go into your settings > Apple Intelligence & Siri > Extensions > ChatGPT
Make sure that you are signed into your ChatGPT account. This was my issue when I set up my new phone I failed to sign into my ChatGPT account. Once I did that the 13-year-old warning went away.
I hope this helps!
If anyone else is still having issues with Apple Intelligence stating that you must be 13 to use it and signing into your ChatGPT account did not get rid of it, you may have to log into ChatGPT on a web browser and verify your age.
No it's not a bug. According to ChatGPT's policy you must be at least 13 years of age. Also, an Apple Account that is under 13 years of age cannot change their birthdate on their own.
Odd, I am logged into my ChatGPT account (I have a pro subscription), and Apple Intelligence keeps giving me the age restriction warning.
Of course, I have no problem using ChatGPT on the ChatGPT app itself on iPhone.
I have the same problem, I keep getting this annoying message when I use apple intelligence through the camera side button on my iphone 17 pro max, and when I use ask chatgpt. I am already logged in with my apple ID in the chatgpt app, and I am also logged in with my apple ID under settings > Apple Intelligence & Siri > Extensions > ChatGPT.
So what can I do to make it stop telling me that I need to be 13 or older to use it ?
Same here. Keeps telling me I must be 13 years old. Age etc is checked.
Same Issue here, its so annoying
Thank you. Signing into my ChatGPT account like you said, fixed it
That’s interesting. I didn’t even know that option that existed. Mine is on “never”
and ChatGPT works.
Sadly, didn't help...
ChatGPT via Apple Intelligence not recognizing my age
