User profile for user: Gat-123
Gat-123 Author
User level: Level 1
4 points

Login not working

Hi all,

i tried to login into my mbp 2018 after a restart but wasn’t able to because some letters in my password were not functioning on the keyboard. I decided to use an external keyboard and I encountered the same problem with the same letters not also working. So I followed the instructions to change the password in the recovery mode which worked. After restarting, inputing the new and simple password also doesn’t work. I need help.


[Re-Titled by Moderator]

Original Title: Login not working

MacBook Pro 13″

Posted on Nov 3, 2025 5:34 AM

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User profile for user: Tom Gewecke
Tom Gewecke
User level: Level 10
122,070 points

Posted on Nov 3, 2025 7:17 AM

Gat-123 wrote:

The keys not working are ipacm

Very strange. With that happening in two keyboards, you would expect a settings issue, but there aren't any settings I know of that would disable those keys. If those keys are producing the wrong characters, it might be the wrong input source is active. What is your MacOS version? In current versions you can check for wrong input sources at system settings / keyboard / text input / edit / all input sources

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User profile for user: Tom Gewecke
Tom Gewecke
User level: Level 10
122,070 points

Nov 3, 2025 7:17 AM in response to Gat-123

Gat-123 wrote:

The keys not working are ipacm

Very strange. With that happening in two keyboards, you would expect a settings issue, but there aren't any settings I know of that would disable those keys. If those keys are producing the wrong characters, it might be the wrong input source is active. What is your MacOS version? In current versions you can check for wrong input sources at system settings / keyboard / text input / edit / all input sources

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User profile for user: Gat-123
Gat-123 Author
User level: Level 1
4 points

Nov 3, 2025 8:14 AM in response to Tom Gewecke

So I’m currently using macOS 15.6.1 (sequoia). Pressing those keys doesn’t produce wrong keys but are rather disabled. And unfortunately, I am not able to login to make those changes. The thing is, in recovery mode, these keys are functional. I was even able to change my password to a simple new one but once I restart my laptop and type in this new password, I get the notification that it’s wrong.

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Login not working

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